Corrective and Preventive Action Format | CAPA with Example

Corrective and Preventive Action Format | CAPA with Example

Corrective and Preventive Action Format with an example is illustrated below. CAPA has generally eliminated the causes of the non-conformity. It usually a set of action i.e corrective action and preventive action, An Action to eliminate the Root cause of Non-conformity is called corrective action and an action to eliminate the potential cause of non-conformity is called Preventive action.

Download CAPA Format / Template.

Fishbone Diagram Template 

After knowing the symptom of Problems why-why analysis takes the major part to identify the root cause of symptom of the problem.

In Industry CAPA is used to bring about improvement in process operation and to eliminate the causes of Problems.  Corrective and preventive Action is also a part of the Quality management system. CAPA is fully followed by the PDCA cycle for implementation of the action plan and for monitoring the effectiveness of the action plan.

Corrective action implemented w.r.t the Customer Return, field failure, Manufacturing Process defects, warranty failure, Product design failure, server failure etc.

Preventive action is implemented in reaction to identify the potential cause of non-conformity. Common preventive action in industries are given below, but not limited to:

  • Process/ potential failure Mode and Effects Analysis.
  • Design Failure mode and effects analysis
  • Quality Assurance Plan/ Control Plan
  • Standard Operating Procedure / Work Instruction.
  • Error Proofing/ Poka-yoke/ Mistake Proofing
  • Reaction plan
  • Risk mitigation plan
  • Alarms System
  • Process Validation
  • Product validation
  • Process layout.
  • Process feasibility study
  • Education and Training (Class Room / On-job-Training)
  • Preventive maintenance.

Corrective Action vs Preventive Action:

Correction

Corrective Action

Preventive Action

  • Action to eliminate the symptom of problems

For example -e.g1- Quality Incident: Shrinkage in Automobile casting, Correction: Segregation of casting and if applicable take approval from the customer for rework otherwise booked as a non-conforming product.

E.g2-EHS Incident: Water spillage from the pipeline, Correction-close the water valve of the pipeline to avoid the water spillage.

  • Action to eliminate the cause of non-conformity in order to prevent recurrence
  • To eliminate the Root cause of Problems
  • Action taken in order to eliminate the root cause

For Example -e.g1-Let Root cause of shrinkage was high pouring temperature, so action to keep the pouring temperature within the specification is the Corrective action.

E.g2-water spillage incident was happened due to the damage of the pipeline. So Repairing the pipeline is the corrective action

  • Action to eliminate the cause of potential non-conformity in order to prevent their occurrence.
  • To eliminate the potential cause of problems
  • Action taken in order to avoid root cause recurrence

For example:-e.g1- Periodic monitoring of the pouring temperature by the help of check sheet or control chart or etc.

E.g2-Periodic checking of the condition of pipe line.

Corrective and Preventive Action Format

 

Company Logo,

Name

 

 

 

CORRECTIVE AND PREVENTIVE ACTION

Doc. No: QMS/CAPA/1

Issue No:01

Rev. No:00

Date:

Identification of Problem:
Correction/ Containment Action:
Why-Why Analysis
Why1   Ans.
Why2   Ans.
Why3   Ans.
Why4   Ans.
Why5   Ans.
RC(Root cause)  
Implementation of the Action plan
Corrective Action   Target Date   Responsibility  
Preventive Action   Target Date   Responsibility  
Verification of Implemented Action plan:    

 

 

 

Sig.

Download CAPA Template

DownLoad Corrective Action Format 

Corrective and Preventive Action Format filled up Example :

 

Company Logo,

Name

 

 

 

CORRECTIVE AND PREVENTIVE ACTION

Doc. No: QMS/CAPA/1

Issue No:01

Rev. No:00

Date:

Identification of Problem: Ingate Shrinkage in Flywheel
Correction/ Containment Action: segregate the non-conforming flywheel
Why-Why Analysis
Why1 Why ingate shrinkage in a flywheel Ans. Due to wrong gating system design
Why2 Why wrong gating system design Ans. Gating system design has been modified but not verified by Designer
Why3   Ans.
Why4   Ans.
Why5   Ans.
RC(Root cause) Gating system design has been modified but not verified by Designer
Implementation of the Action plan
Corrective Action Method check sheet will be made to verify the gating system design Target Date …/…/…. Responsibility Mr. X
Preventive Action Method check sheet frequency will be addressed in the Quality Assurance Plan and similarly, DFMEA’s Current control needs to be updated. Target Date …./…/….. Responsibility Mr. Y
Verification of Implemented Action plan: Implemented  

 

 

 

Sig.

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