8D Report Example | Download Case Study Report:

8D Report Example

How to fill up 8D Report Template |8D Report Example:

Hi. ! Reader, today we will discuss the 8D Report Example, case study, and How to fill up the 8D Report Template, if you have not yet downloaded the 8D Template then download the Format /template /form by clicking on the below link.

Download-8D Template/Format.

8D Report Example | Step-by-Step Guides: Example-1: There is a Customer Complaint i.e. Shrinkage on the Sump (Automobile casting part). And we have done the case study of said customer complaint and filled up the 8D template. Details are illustrated below

Case Study 1: Ingate Shrinkage (Casting)

8d report example
DOWNLOAD-TEMPLATE.

EXAMPLE: Shrinkage Defect (Casting):

D1- SUPPLIER TEAM MEMBER NAMES: Champion name, Team Leader name, and Team Member name.

D2- PROBLEM DESCRIPTION e.g. Shrinkage Defect.

What Shrinkage 
Who Customer name 
Where  In Process 
When Last batch 
Why SH in Ingate 
How Much 2% 
D-2 (5W1H Form)

D3- IMPLEMENTING CONTAINMENT ACTION:

Target dateActual date
Immediate stop the consignment & segregate good parts2.2.192.2.19
D-3-Containment Action Table

D4- IDENTIFY PROBLEM ROOT CAUSE:

Why1  Why SH at Ingate area
Why2  Why high pouring temperature
Why3  Why pyrometer reading was not correct
Why4  Why checking of pyrometer’s condition was not done
Why5  
Why-Why Analysis
Root CauseChecking of pyrometer’s condition was not done
D-4

D5- PERMANENT CORRECTIVE ACTIONS:

Corrective Action Plan Resp. by
PM/ Condition of Pyrometer will be checked periodically w.r.t Master one. Maintenance Supervisor
D-5-CAP

D6- IMPLEMENT PERMANENT CORRECTIVE ACTIONS:

Corrective Action Plan Resp. by Target date The actual date of Completion
A weekly PM/Condition checking Schedule has been made and checked all Pyrometer Maintenance Supervisor 10.02.2019 10.02.2019
D-6

D7- PREVENT RECURRENCE:

Preventive Action Plan Resp. by Target date The actual date of Completion
A weekly schedule will be made Maintenance Supervisor Weekly Continuing
D-7-PR

D8- TEAM AND INDIVIDUAL RECOGNITION: Congratulations to the team member.

In the first case study, we have discussed in ingate shrinkage of the sump and filled up all the analysis in 8D-Template, and now, we are going to discuss another case study i.e. CS No-2, details of the analysis are illustrated below.

Case Study 2: Pin-hole Defects (Casting)

A Company PQR Ltd found nearly 3% of the last batch of BOP items as defective after machining operation due to a pinhole defect in casting. So the purchase head decided to ask and submit the full analysis of the said problem to their supplier in the 8D report. The same Analysis is illustrated below.

8d report example
DOWNLOAD-FORMAT

EXAMPLE: Pin-hole Defects (Casting)

D1- SUPPLIER TEAM MEMBER NAMES: Champion name, Team Leader name, and Team Member name.

D2- PROBLEM DESCRIPTION e.g. Pin-hole Defect.

WhatPin-hole
WhoM/S PQR Ltd
WhereIn-process
WhenLast batch
WhyPin-hole at casting base
How much3%
5W1H

D3- IMPLEMENTING CONTAINMENT ACTION:

ICASegregate the defective part (pin-hole defect)
Containment Action

D4- IDENTIFY PROBLEM ROOT CAUSE:

Why-1Why pin-hole?
Why-2Why the core problem?
Why-3Why core was not cured properly?
Why-4Why the curing/drying time was not modified?
Why-5
5W Analysis
Root CauseCuring/drying time was not validated
RC

D5- PERMANENT CORRECTIVE ACTIONS:

Corrective action planResp. by
Process and product will validate w.r.t new drying timeProcess QA Engineer
CA

D6- IMPLEMENT PERMANENT CORRECTIVE ACTIONS:

Corrective action planResp. byTarget dateActual Date
10 samples will be made & respective process & product characteristics will be checked whether the characteristics are meeting the specifications or not.Process QA Engineerxx/yy/2020xx/yy/2020
IPCR

D7- PREVENT RECURRENCE:

Preventive action planResp. byTarget DateActual Date
Validation process SOP will be made including change controlQA.Engineerxx/yy/2020xx/yy/2020
PR

D8- TEAM AND INDIVIDUAL RECOGNITION: Congratulations to the team member.

FAQ:

What is 8D in quality?

The 8D is eight disciplines of problem-solving, these are mainly, 1-supplier team member names, 2-problem description, 3-implementing containment action, 4-identify problem root cause, 5-permanent corrective actions, 6-implement permanent corrective actions, 7-prevent recurrence, 8-team, and individual recognition.

What are the 8 disciplines of an 8D-DMN report?

The 8D has 8 nos disciplines which makes it a systematic way to resolve the problem and the disciplines are

  1. Team Formation or Establishing the team or creating a team.
  2. Problem Description or defining the problem.
  3. Implementing containment actions or Interim action.
  4. Identify the problem’s root cause or RCA.
  5. Developing permanent corrective actions or corrective action
  6. Implementing permanent corrective actions or implementing & validating corrective actions
  7. Preventing reoccurrences or preventive actions
  8. Congratulate the team or Team & individual recognition.

The 8D-DMN is a very popular methodology that is frequently used in manufacturing industries to resolve the notified defective material in all the stages including customer complaints as well. we have already discussed two no case studies or practical manufacturing examples for a better understanding of the concept, application, and thorough knowledge of 8D template or format.

This concept enhances your depth of knowledge on 8D and its principles on how to fill up the template or format, which is described above. After doing so your confidence in 8D activities for internal application and for application on customer complaints will be enhanced.

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8D Report | Free Download of 8D Template or Format

8D Report

8D Report | Free Download of 8D Template  

8D Report, Format, or Template is ready for you just click on Download. Here we will describe the 8D Report with a Manufacturing related example. 

DOWNLOAD-(8D-DMN Report Template /format /form in Excel Format)

Basic Info. of 8D Report:

It’s a Problem-solving approach followed by Eight Critical Steps. This is used to provide excellent guidelines to identify the Root cause of The Problem or Issue. Moreover, an 8D approach is used to implement the solutions to prevent recurring problems. It was first used in the automotive industry.

Generally, Customer asks their Suppliers / Vendors / External Providers to submit the 8D Report as of and when they find the Defective material at their ends as BOP, Raw Materials, etc.

Eight Steps of 8D Report:
  • Team Formation
  • Problem Description
  • Implementing Containment Actions
  • Identify Problem Root Causes
  • Developing Permanent Corrective Actions
  • Implementing Permanent Corrective Actions
  • Preventing Re-occurrences
  • Congratulating the Team
8D Report
D1:- Team formation

A Cross-Functional team with multi-skilled Members needs to be selected. 

D2:- Problem Description

Describe the Problem in the form of 5W 2H as Who, What When, Where, Why, How, and how much.

D3:- Containment actions

Temporary Action needs to be implemented until a permanent solution is implemented.

D4:- Identify Problem Root Cause

After the implementation of Containment Action, We have to do the Root Cause Analysis to find out the Root Cause for the implementation of the permanent solution. The common tool used for RCA is Why-Why Analysis.

D5:- Developing permanent corrective actions

After getting the Root Cause of a Problem, we have to prepare an Action plan for the Possible solution. From there Permanent Corrective actions need to be selected.

D6:- Implementing permanent corrective actions

As soon as possible, Developed Permanent Corrective Actions need to be implemented. Implementation Plan / Activity Plan / Milestone Plan will help you better monitor and track the status of Activities.   

D7:- Preventive Re-occurrences

Here Preventive Action needs to be taken to minimize the Reoccurrences. In doing so, a review of the Management system, SOP, Control plan, FMEA, and Risk Management, so that it will prevent the Reoccurrence.

D8:- Congratulating the team

Now, it’s time to congratulate the Recognize your team for the joint effort. It is the most important step among All steps, which will help you to improve the moral part of people’s engagement. 

Example-1 Customer asked 8D report for casting pin-hole issue.
8d report example
DOWNLOAD-Format / Template
Details of the above Example:

D-1: Supplier team member name: Organization is supposed to form a team with a Team leader and Champion.

D-2: Problem Description: You may describe the problem in a 5W1H manner or 5W2H.

8D Report
D-3: Implementing Containment action:

Immediate action needs to be taken so that the defective product will not be dispatched to the customer.

8D Report
and also segregate the pinhole casting.

D-4: RCA: You can find out the Root cause by why-why analysis, hypothesis testing, etc.

8D Report
D-5: Corrective Action:

Action to eliminate the root cause of the problem.

pin hole corrective action

D-6: Implement CA: here in this stage we have to implement the action of the corrective action plan.

implement permanent corrective action
D-7: Preventive action:

Action to eliminate the potential cause of the problem. according to the new ISO 9001:2015 standard requirement, Risk analysis is there. but in the above example we have mentioned the PA as;

preventive recurrence
Example-2:

We have discussed here another practical manufacturing example for your better understanding, For Example, At the customer end, 80% of the last consignment material found a machining problem, so the customer asked their supplier to submit the 8D report. That 8D report has been described below, kindly go through it to know the details.

Illustration of above example-2:

D-1- SUPPLIER TEAM MEMBER NAMES: There should be a team member, leader, and champion. so choose team members smartly covering the several functions as CFT, so that your team’s technical strength will be enhanced.

D-2- PROBLEM DESCRIPTION:

This is the vital step where you have to confirm the problem and similarly need to describe it.

D-3- IMPLEMENTING CONTAINMENT ACTIONS: Take immediate action so that your customer will not receive a non-conforming product/ material /item. In the above example, the supplier has stopped the consignment of the mix-up item ( Good and NG material) to the customer.

D-4- IDENTIFY THE PROBLEM ROOT CAUSE:

You can use several techniques or tools to find out the root cause, the commonly used technique is the why-why analysis.

D-5- PERMANENT CORRECTIVE ACTIONS: An action to eliminate the root cause of a problem, so whatever the RC will be found by root cause analysis then you have to take action on it. SO here covering the CAPA part is the important part.

D-6- IMPLEMENT PERMANENT CORRECTIVE ACTIONS & D-7- PREVENT RECURRENCE:

Refer to CAPA.

D-8- TEAM AND INDIVIDUAL RECOGNITION: Congratulations to your team members.

FAQ:
What are the 8D steps?

The 8D is [1] Team Formation [2] Problem Description [3] Implementing Containment Action [4] Identify Problem Root Cause [5] Developing Permanent Corrective Action [6] Implementing Permanent Corrective Action [7] Preventing Reoccurrence [8] Congratulate the Team.

What is the difference between CAPA and 8D?

The CAPA and 8D are problem-solving approaches. During the RCA (Root cause analysis) of the problem, we generally develop the Action plan and represent it in different and different formats/templates like CAPA, 8D, G10, etc. The main objective or purpose of both methods is to develop the action plan, implement the action plan, and measure the effectiveness of the action plan. I meant to say that both are problem-solving approaches/ methods.

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